Privacy & Security

Introduction

This Privacy Statement explains in general terms how Smart Choice Tech Repairs (“Retailer”) collects, holds, uses and discloses your personal information under the Australian Privacy Principles.

We may amend this Privacy Statement as our business requirements or the law changes. Any changes to this Privacy Statement will be updated on Smart Choice Tech Repairs. We may also issue specific privacy collection notices from time-to-time relating to particular products or services.

Information we collect

The types of personal information that we collect about you will depend on our relationship with you, the circumstances of collection and the type of service you request from us. The personal information may include:

  • Your name, gender, date of birth, contact details, passport details, image and answer to a security question (for example, mother's maiden name);

  • Payment details (such as credit/debit card number and expiry date) provided in connection with the payment of products.

How we collect information

We may collect personal information about you when you use our services or purchase goods through us, or register to receive our newsletters or other communications, visit our websites, complete one of our surveys or otherwise interact with us. As well as collecting information directly from you, there may be occasions when we collect information about you from a third party.

How we use your personal information

We may use your personal information for the following purposes:

  • To provide and administer our goods and services, including verifying your identify; contacting you about your orders, freight and other arrangements, processing payments, and managing your interaction with our suppliers;

  • To provide and operate our competitions, promotions and events;

  • To distribute our newsletters and other communications either ourselves or with the assistance of third party services providers; and

  • To conduct marketing activities.

Disclosure of personal information

We may disclose your personal information to our related companies and businesses and will only share that information for the purposes to which you have agreed.

We may also disclose your personal information to our suppliers and third parties that perform other services for us in connection with the sale and provision of all our goods and services, including third parties who:

  • Conduct market research and analysis;

  • Provide marketing services;

  • Provide information technology services;

  • Provide accounts payable and receivable services for us; and

  • Manage our share registry.

We may also disclose your personal information to comply with our legal obligations, including to regulatory authorities and governments if required.

How we use cookies

Cookies are small pieces of data stored on the web browser on your computer. This website and associated websites (including those you reach by clicking on advertising) may store cookies on your web browser.

The main reasons we store cookies are to improve your website browsing experience; gather statistics on site usage; and enable us to present customised and appropriate messages from the Retailer and third parties.

You can set up most web browsers so you are notified of when a cookie is received, so you can then either accept or reject it. You can also check the cookies stored by your web browser and remove any that you do not want.

If you disable the use of cookies on your web browser or remove or reject specific cookies from this website or linked sites, then you may not be able to gain access to all the content and facilities of our website or linked sites.

How we hold information and keep it secure

We hold your personal information in a combination of hard copy and electronic files. We use third party information system providers who may store or have access to your personal information.

We may combine personal information we receive about you with other information we hold about you. This includes information received from our partners or third parties.

Access and correction of information about you

If you would like to request access to, or correction of, your personal information we hold about you, please contact us to the attention of the Privacy Officer, details below.We